SHIPPING INFORMATION

CANADIAN CUSTOMERS IMPORT AND SHIPPING FEES

We ship around the world on a daily basis from here at Northwoods, and a large percentage of our customers are Canadian. Please find the general outline below of our shipping policy and standards.

• We charge a shipping fee only. This is the base cost of the shipment. We charge only our actual cost based on our commercial account rates.
• We do not charge taxes, and leave this to the customer. Taxes do not seem to be assessed consistently, but from Canadian Customs you will be asked to pay some combination of GST and perhaps a Provincial tax prior to release of your items from Customs.
• Canadian Customs may charge a duty fee, but not likely due to the Free Trade agreements in place. Again, this does not seem to be assessed consistently.
• For Ground services, both UPS and FedEx will charge a brokerage fee of approximately 10% of your order value. This may be billed after the parts are released from Customs. This also does not seem to be consistently assessed.
• The brokerage fee is waived with the use of Express Services (air freight). Also with Express Services the GST may not be collected. We do recommend to our Canadian customers use Express Services for a lower overall cost and faster service.
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WORLDWIDE CUSTOMERS

We ship around the world on a daily basis from here at Northwoods. Please contact us for a quote with shipping costs included.

• We charge a shipping fee only. This is the base cost of the shipment. We charge only our actual cost based on our commercial account rates.
• We do not charge taxes, and leave this to the customer. Taxes do not seem to be assessed consistently around the world, so we leave this to the local Customs Agents to assess.
• Your local Customs Agents may charge a duty fee, depending on the Free Trade agreements in place. Again, this does not seem to be assessed consistently.
• We ship via air freight, and usual transit times are about 10 days.